Hey Mobile Users. MNP (mobile number portability) introduced in Kerala. So be careful on choosing your operator
1.Customer care calls. At present vodafone,aircel,airtel,idea is charging for customer care. This is very unfair to charge customer for asking MONEY for their own promotions and plans, settings. Customer used to call customer care for clearing their doubts about the plans. promotion offers tarrif details.
If we call to 198 they will say this is complaint desk. Please call to 121(Chargeable) they are charging 50 Paise/ 3 Minutes. Also they will may put 2+ minutes on hold paying from our pocket. But Reliance,Tata indicom,Tata docomo,Videocon is not charging for the customer care calls. and the quality of the resolution/reply is also very GOOD and responsive as compared to vodafone, aircel, airtel, idea. So be wise. Have you ever called to vodafone postpaid customer care?? The customer care executive will speak like CEO of the company. Try it once
2.Post paid/Pre paid users: As comapred to normal prepaid users the heavy revenue generator for all the operators mainly depends up on post-paid users. If MNP is going to introduce the tarrif may drop down so customer can easily be migrated to pre-paid to avoid heavy monthly bills. Normally most of the post paid users paying Rs.1 or above for making STD calls. As the base tarrif of the pre-paid users drastically came down to 40 Paise/Min (Below 1 paise if per second).
Also as switching over to other network means the users cannot able to identify the operators with the mobile number. So the home network tarrif which will not be applicable to those who identify with the mobile number. Vodafone is charging 150 RS for migrating postpaid to pre paid. They are actually keen in making money out of every step. As per TRAI the MNP switching charge is only 19Rs.
Network Coverage: In kerala the strongest but liitle congested network is IDEA followed by vodafone followed by bsnl followed by airtel followed by tata docomo. IDEA,VODAFONE,BSNL is more stronger because they use 800 Mhz. Airtel,docomo,videocon USED 1800 mHZ so the signal strength is little weaker.
Tarrif:: This is the most valuable considerations. This part no operators is near to TATA DOCOMO.They are the best (Most transparent plans). Because they gives the best value for money. 0.66 Paise/Sec for STD/Local Calls 50% cheaper than any on in this segment. Also ISD is very cheaper 12 Paise/Second without any additional recharge. Other operators charge Rs.30-50/month to reduce the tarrif. Tata docomo gives the best tarrif for GPRS 48/Month
Internet/Connectivity: 3G: As announced BSNL having stronger network for 3G connectivity. So heavy internet who travels a lot can switch to BSNL. Second best is TATA DOCOMO. They are having good 3G network in the state. Let’s see reliance also coming up with 3G
GPRS: Best is videocon this may be because their internet traffic is low compared to others. Airtel,vodafone,idea,bsnl speed is very low. But again the internet tarrif and speed is best with TATA DOCOMO
Conclusion: If TATA DOCOMO EXPANDS ITS COVERAGE. DOCOMO MAY BECOME THE BEST OPERATOR IN KERALA. (This is my opinion)
Choose the best operator….
Network: Best in coverage, But congested network. Switching is very slow (3 Seconds to get the beep after dialing)
Tarrif: Post paid tarrif are not very attractive ( This may because to avoid the extra congestion in the network) Pre paid tarrif: Base tarrif is higher: 1.2 Paise/Sec for std/local. ISD call rate reduction only available on extra recharge, but not very attractive. Roaming tarrif is not very attractive. So tarrif wise worst.
Customer Care: Charging for customer calls. Not very responsive most probably will connect to the customer care at chennai. The customer care seems not trained properly.
Internet: GPRS is very slow. GPRS tarrif is not so attractive. NO 3G. GPRS spped is 20-45 KBPS
Free add on services: No
Network: Best in coverage (No congestion so far). Switching is faster.
Tarrif: Post paid tarrif are not very attractive Pre paid tarrif: Base tarrif is higher: 1.2 Paise/Sec for std/local. ISD call rate reduction only available on extra recharge, but not very attractive. Roaming tarrif is not very attractive. So tarrif wise not so good.
Customer Care: Charging for customer calls (Even if for getting the internet settings. Promotion clarifications, (Post paid customer care centre is worst in the world. All the executives will speak like CEO of the company. . Not very responsive. The customer care seems not trained properly.
Internet:GPRS speed is average but not so fast, speed is 40-60 KBPS No 3G so far
Free add on Services: No
Network: Little weaker when compared to voda & Idea. Not congested
Tarrif: Post paid tarrif are attractive. Pre paid tarrif: Base tarrif is higher: 1.2 Paise/Sec for std/local. ISD call rate reduction only available on extra recharge, but not very attractive. Roaming tarrif is little very attractive. So tarrif wise better
Customer Care: Charging for customer calls. Responsive. Executives are trained and will behaved in a good manner. Good customer care
Internet: GPRS is little faster. GPRS tarrifs are attractive. . GPRS speed is 60-80 KBPS
Free add on service: No
Network: Little weaker coverage but the expansion is quickly on progress.Not congested. Switching is faster
Tarrif: Post paid tarrif are attractive. Pre paid tarrif: Base tarrif is lowest: 0.66 Paise/Sec for std/local. ISD call rate reduction available without any recharge 12 paise/sec (ISD), Roaming tarrif is very attractive. So tarrif wise best in kerala
Customer Care: Not charging for customer care calls. Executives are trained and will behaved in a good manner. Best customer care in kerala
Internet: GPRS is fastest. GPRS tarrifs are attractive. . GPRS speed is 100-130 KBPS
Free add on Services: Missed call alert. Voice mail
Network: Strongest coverage. No call drops. No congestion. Switching is faster. Strongest indoor coverage
Tarrif: Post paid tariffs are attractive. Pre-paid tariff is best. 30 Paise/Minute both std/local (Best among all operator) in kerala. Also will get full talk time on small recharges. Transparent plans. 1 rupee/10 minute that means 10 paise per minute. Also other good and effective call reduction plans are available. Roaming tariffs are available.
Customer care: Totally toll free for both complaint registration and plans enquiry, or any customer queries. The customer care is very good and helpful, well behaved totally responsive. Executives are well trained to answer any operator related queries.
Internet: Fastest connectivity with good offers more internet products. Higher bandwidth due to CDMA
(Any GSM customer can port to CDMA visa versa)
Network: Best in coverage, But congested network. Switching is faster. But low signal strength from BTS (Tower). Although they uses standard equipments and accessories (Reason is unknown for the public)
Tarrif: Post paid tarrif are not very attractive Pre paid tarrif: Base tarrif is good but no better offers Two choices 1paise/sec or 49paise/min.: Roaming tarrif is not very attractive. So tarrif wise not very attractive.
Customer Care: Not Charging for customer calls. Not very responsive. Surely they had improved a lot as compared to earlier.
Internet: strongest 3g service all over kerala. 3g tarrifs are good compared to any other operator in india.3g is fastest. GPRS is faster. GPRS tarrif are attractive.
Free add on services: Missed call alert. Voice mail
Network:Good coverage .Not congested. Switching is faster
Tarrif: Post paid tarrif are attractive. Pre paid tarrif: Base tarrif is lowest: 0.5 Paise/Sec for 3 months (MNP 72 FRC). ISD se/sec (ISD), Roaming tarrif is attractive. So tarrif wise better
Customer Care: Charging for customer care calls. Executives are trained and will behaved in a good manner. Good customer care
Internet: GPRS is faster. GPRS tarrifs are attractive. . GPRS speed is 80-90 KBPS.
Free add on Services: No
Here are the steps to port your mobile number to any operator in India – six quick steps:
- Send an SMS to 1900 in following format: PORT Your Mobile Number- eg. PORT 9999999999. (Simply sms “PORT <space> <10 digit mobile number which you wish to port> to 1900.)
- You will get a 8 digit unique porting code (UPC) instantly as a SMS.
- Send this SMS to operator you want to migrate to quoting the unique code. This code is valid only for a few days, and have to be applied again if it expires.
- Your new operator will check with your existing operator & if there are no dues then approval will be given for porting.
- You will get a SMS with the time and date when porting will take place. Rules mandate that process be completed within 7 days of applying.
- After porting is complete, wait for the SMS from your new operator confirming the switch. Your phone may be dead for few hours when the porting takes place.
You need to submit:
- Duly filled CAF form with UPC code details
- Copy of valid Address and Identity proof
- Copy of last bill paid to current service provider (in case of postpay customer)
Mobile Number Portability Helpline Numbers/MNP Helpline Numbers of Various Telecom Operators
Find here the list of Mobile Number Portability Helpline Numbers (MNP Helpline Numbers) of various service providers, which would help you to switch over from one network operator to another. All these are toll-free numbers of service providers.
- Vodafone MNP Helpline Number in India: 1800-1234567
- Aircel MNP Helpline Number in India: 98020 98020
- IDEA MNP Helpline Number in India: 1800-270-0000
- TATA Docomo MNP Helpline Number in India: 1800-266-0000
TATA Docomo MNP offer
People who are changing into Tata Docomo are given Rs. 10 free talktime and for one month, they can call the indicom, virgin and docomo people at 1p/6 sec tariff plan. For other local calls, tariff plan is 1p/1sec and 100 messages are free daily. The first local message is charged 60p and first STD message is charged Rs.1.20 only. People can get full talktime on recharge of Rs. 100 and Rs. 200. They can get Rs. 330 and Rs. 450 on the recharge of Rs. 300 and Rs. 400 for the first time.
TATA indicom mnp offer
People who change into this network are given 400 local and national messages for free. 400 minutes of free talk time for the Tata family is also given to them. People can get double talk time on the recharge of Rs. 50 and Rs. 100 for 5 times.
BSNL people are not charging anything for changing the network and they are giving new SIM at Rs. 32 for free. Prepaid customers are getting Rs. 100 as talk time and they can download the data up to 5GB memory for free by surfing through GPRS in the first month. Post paid customers need not pay any amount for changing the network and they can download data up to 5GB for free in the first month. Post paid customers are also given 50% reduction in their first month bill.
You could share your views in comments in picking up the operator and help the rest 🙂
Copy of last bill paid to current service provider (in case of postpay customer)