Aviva Life Insurance, India’s leading life insurers unveiled Industry first extensive multi-platform mobile application which provides customers Instant Access, Anytime & Anywhere to keep track of their investments. The mobile app which is free to downloaded on iOS, Android and Blackberry platforms provides customers access to their policy details, fund details, Request Premium Receipt, Pay Premium. Aviva Mobile also allows customers to access the latest stock market news, live cricket scores and get instant weather updates through the app.
Key highlights of the Mobile application –
- My Aviva – is for Aviva customers with a customer portal login ID. Customers can update their contact details, view policy details, fund details, payment options and lots more.
- Product – you can view the top 10 Aviva plans. You can click on any product for further details or request for a call back from an advisor.
- Contact us – provides customers with multiple options of getting in touch with Aviva through email, call centre, Aviva branches etc.
- Utilities – provides general information like cricket scores, weather news, stock updates, etc.
Speaking on the occasion, Mr. Snehil Gambhir, COO, Aviva Life Insurance said, “Providing quality service and delivering value to our customers has always been our endeavor and this is the latest initiative in that direction. With Aviva Mobile, customers can locate branches, register grievances, update policy details and reach us from anywhere at the click of a button. With increased popularity of smart phone devices we hope that Aviva Mobile will not only help us provide better and more prompt service but also facilitate hassle free policy management for our customers.”
There has been a rising trend of adoption of technology in the BFSI sector, where companies are increasingly adopting technology solutions that will help them service customers more effectively. Aviva Life Insurance, one of the biggest players in the insurance market, with the launch of mobile application will enable customers to manage their insurance policy on the go. Aviva is among the first three insurance companies to launch such as application in India.