OnePlus One India General Manager Vikas Agarwal has made an announcement yesterday as a reply for the queries about warranty by Indian users who had already purchased the One. In his announcement he has stated – “An Indian user who has bought the global version of the One from oneplus.net can now avail after-sales service locally. The standard warranty terms for India apply on all such requests.” You can read the complete announcement quoted below.
This is really good news, and makes them trustworthy among existing OnePlus India owners. However there is still no update regarding the launch date in India, except that he has stated at the end – “We’ll be back with more good news soon.”
We expect the Flagship Killer to launch in India no later that December 31, 2014.
I am humbled by the love and support received in last few days through hundreds of messages on social media, emails and phone calls. Despite all of the excitement, we’ve been hard at work and now have a bit more exciting news to share with you.
As soon as we announced we would launch in India, we started getting some questions about warranty from Indian users who had already purchased the One. For those users, we likely have some very good news!
Since we will have local representation, Indian customers who have already bought the global version of the One from our official site, oneplus.net, can have their product serviced in India.
The ardent support of our fans in India has played a big role in enabling us to prepare for India so quickly. Your belief in our product, our mission and the brand has been integral to the growth of OnePlus.
We are glad to return your support to the thousands of you who took a chance on us even before we are here.
So, what does this mean in practice?
An Indian user who has bought the global version of the One from oneplus.net can now avail after-sales service locally. The standard warranty terms for India apply on all such requests.
The time is near and we want to hear your thoughts and suggestions. Be sure to head over to our Facebook page to chat with other OnePlus fans and stay up to date with all the latest news. Also be sure to check out our careers page. We’re building the next big Indian technology company and are looking for the most curious, ambitious and motivated minds.
We’ll be back with more good news soon.
Haven’t heard about OnePlus One ?, Read more about OnePlus One here – Link
OnePlus One is so far one of the manufacturers providing warranty for rooted devices. According to their policy, “The technical process of rooting or unlocking the bootloader does not void the warranty of the OnePlus One”, but they will verify whether the damage was caused by rooting (i.e, burning up your CPU by overclocking, hardbricking the device).
Fore more details like duration of warranty, submitting support ticket for RMA procedure etc, head over to – Link