Idea Cellular Emergency Balance Facility - 'Idea Lifeline'

Idea Cellular, India’s top telecom providers has introduced a new path breaking concept ‘Idea Lifeline‘, an emergency talk time credit to prepaid customers for uninterrupted calling at anytime. Idea prepaid customers in Maharashtra and Goa currently can avail this emergency credit balance anytime, anywhere by simply dialing 53567 (Toll Free) from their Idea mobile phones.

We face situations like, on an emergency call to our friends or family our talk-time gets over and you cant find any way to recharge your mobile. Idea customers who run out of balance in this type of situations can avail of talk time by dialing 53567 (Toll Free) from their Idea number, and Rs 3 talktime will be instantly credited to the customers’ account. This credited amount will get adjusted along with a nominal charge, whenever the customer recharges next with a range of Idea top-up or full talk time recharges.

The concept of Idea Lifeline comes from the insight that many customers sometimes need to make ‘that one’ urgent call and realise that they don’t have the talk time balance to do so.  This is where Idea Lifeline comes in handy – the customer does not have to go searching for a retail outlet to recharge and make the call. Idea subscribers can now instantly opt for the Lifeline credit and be in touch. I am confident that our emergency credit facility offers great benefits and convenience and will be appreciated by our subscribers.” says Mr. Rajendra Chourasia, Chief Operating Office, Maharashtra & Goa – Idea Cellular

This service is currently only available to prepaid customers in Maharashtra and Goa, and who are over 90 days old with the Idea network. Idea cellular has also plans to extend this offer to its pan India customer base soon.

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