Xiaomi is trying to get closer to the hearts of their fans in India with every customer-centric move. Recently they have introduced several customer friendly services. The smartbox delivery, service order status tracking, product take-back recycling program are a few to name. Now they are testing a new Whatsapp business based support service and here is how to subscribe them.
You will get updates regarding latest Xiaomi news, product deals, fan meets, MIUI update release dates and more. The service is active on Xiaomi’s Whatsapp business account. This service is available only on weekdays from 9 AM to 6 PM. You can also request for customer support via the link shared in Whatsapp. This link given in the welcome message will take you a Google form where you can give the necessary details.
Xiaomi India said that this Whatsapp Service is currently in beta stage. At present the functionalities of this service are limited. Xiaomi said that they will be adding more functionalities to their Mi Bunny Bot later. Xiaomi also ensured that customer’s name, contact number, and location will not be accessible to third-party services. Hope the article was informative, Peace!