Following the strict guidelines from DoT and telecom regulator TRAI, Indian telecom operator Bharti Airtel has opened an online-based mobile re-verification with Aadhaar service for Senior Citizens, Physically Challenged and NRIs.

The online web-based mobile re-verification or Aadhaar linking is strictly for those Airtel customers who are senior citizens above 70 years or physically challenged, who can’t come to an Airtel store or an NRI. In addition, you can use the online-based mobile re-verification service if you don’t have an Aadhaar Number or have an Aadhaar number but does not have any mobile number registered with UIDAI (so can’t receive an OTP for UIDAI).

Airtel Aadhaar re-verification on mobile numbers – Initial Step
  • If you are one among the above categories (that’s Senior Citizens, Physically Challenged or NRI) then head over to Airtel website.
  • There choose the correct category you belong to. For example, Senior Citizens, Physically Challenged or NRI.
  • Now enter your Airtel mobile number that needs to be re-verified.
  • An OTP will be sent to your Airtel mobile number that’s been verified. Enter the OTP in the web page to proceed to the next step.
  • In the next step, you need to fill a form which asks for your personal details. Some fields include your full name, date of birth, permanent address and pin code. For NRI customer, they need to provide their Indian Passport number.
  • You also need to upload requisite documents for verification. This includes a recent photo, date of birth supporting document, address proof, disability certificate (for Physically Challenged Persons), Passport pages, visa pages (for NRI customers).
  • Once documents are submitted, a transaction ID will be generated and will be shared by SMS. This transaction ID will be valid for 48 hours.
Airtel now offers online Mobile re-verification with Aadhaar for Senior Citizens, Physically Challenged and NRI
Get it verified by a Trusted Person with Aadhaar number
  • You now need to share the above-obtained transaction ID and Airtel mobile number (which need to be re-verified) with a known person (named as Trusted Person) like your Son, Daughter etc. The Trusted Person should have an Aadhaar number registered with a mobile number (ARMN) and willing to share his/her Aadhaar number for the verification of mobile number.
  • Now this Trusted Person need to head over to the same Airtel website and enter the Mobile number (that need to be verified) along with the transaction ID shared by you.
  • Trusted Person will be shown the details entered by the other person.
  • The Trusted Person now need to give his/her consent and submit their Aadhaar number.
  • An OTP will be sent to the Aadhaar Registered Mobile Number. This need to be entered into the Airtel website for validation.
  • Once OTP verified, the mobile number will be linked to the Trusted Persons Aadhaar number. An SMS will also be sent to your mobile number (Airtel mobile number that’s been verified) for completion of the re-verification process.
Final verification
  • For final verification, the above-provided details will be sent to an Airtel executive.
  • Once the Airtel executive verifies/approves the details, your Airtel mobile number will be fully re-verified. You will also get an SMS regarding the successful completion of the mobile re-verification process.

For normal Airtel customers, they can dial toll-free number 14546 or visit the nearest Airtel store to get their mobile number re-verified with Aadhaar.

State-owned telco, BSNL was one of the first to implement the online-based mobile re-verification process. Now it seems the private telcos are catching up. The online mobile re-verification service is one of the three methods suggested by DoT to perform mobile number re-verification with Aadhaar. Recently, telecom operators also rolled out short code configured with an IVRS system for re-verification of mobile subscribers with Aadhaar.

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